Boulder Police

Mobile App Data Privacy

Written on 02/04/2019
Officer Kevin Marples


As the Boulder Police Department begins to use new technology to communicate with the community, it is important to us that the community members understand this technology and how it will be utilized.

The Boulder Police Department mobile app is available to the public through both the Apple App Store and Google Play.  By downloading the mobile app, these platforms provide the following statistical data, which is available to app administrators at the Boulder Police Department:

  • Number of mobile app downloads
  • Summary Data:
    • Total number of page views
    • Total number of times the mobile app has been launched
    • Length of time spent on the mobile app by users
  • Statistical information
    • Types of devices downloading the app (i.e. Android vs. Apple)

After the mobile app is downloaded on your device, there is a prompt in reference to allowing the mobile app to send your device push notifications.  By allowing push notifications, you will receive popup notifications from the mobile app when:

  • News stories are published
  • And at other times when app administrators opt to push out specific information to the community
  • Granting the Boulder Police Department mobile app permission to send push notifications is not required to use the mobile app

In addition to push notifications, there is also an option to allow the mobile app to use your device’s location services.  By allowing the mobile app to use your device’s location services, you may receive notifications which:

  • Are sent only to users in a specific geographic area.  This service may be used for instances such as road closures and other circumstances which have a large community impact
  • Granting the Boulder Police Department mobile app permission to use your device's location services is not required to use the mobile app

The Boulder Police Department mobile app does NOT collect any of the following information:

  • Identifiable user information (name, contact information or Apple/Google profile information)
  • Individual location information of any device

Question & Answer


Q: If I allow the Boulder Police Department mobile app permission to use my device’s location services, can the Boulder Police Department see where my device is?

  • A: No. When the Boulder Police Department sends out a location based notification, the only information the app administrators can see is the total number of devices that will receive the alert.


Q: If I download the mobile app can the Boulder Police Department see any of my personal information (name, contact information or Apple/Google profile information)?

  • A: No. App administrators can only see summary data, as explained above.

Q: If I have specific questions or comments about the app, who can I contact?